After-sale Service

Quality service

BAK Power is equipped with a professional after-sales team
that integrates technology, market and service, and
provides online and on-site maintenance, accessories
and technical services at any time according to customer needs.

Perfect after-sales service network

Service outlets covering more than 50 cities provide customers with "one-stop" solutions.

24-hour
service

Customer service technicians provide 7 X 24 hours of timely product technical support and solutions. Service Email: info@bak.com.cn
After-sales service hotline:
0755-61886818
Real-time data
tracking

It can track and understand the real-time conditions of the operating batteries at any time, and provide comprehensive power battery operation feedback reports to help customers optimize the power system of new energy vehicles.
Full service
customer
training

Complete customer training system Customized training materials Product life cycle training With the development of product manuals